1. Scope of This Privacy Policy
This Privacy Policy explains how Everything New Coaching & Consulting Company ("Everything New," "we," "us," or "our") collects, uses, discloses and protects personal information when you visit our websites, submit a form, communicate with us, purchase services, or access Coach E's All-in-One Marketing System (the "Platform").
This policy does not replace the privacy obligations of businesses that use the Platform to collect or process information about their own customers, prospects, members or website visitors.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, phone number, business name and mailing address.
- Account information: login credentials, account settings, subscription information and support history.
- Business and profile information: information you provide about your business, services, marketing needs and preferences.
- Communications: messages, form submissions, survey responses, support requests and other communications with us.
- Usage and device data: IP address, browser type, device information, pages viewed, referring pages, approximate location, log data and platform activity.
- Customer content: contacts, forms, websites, landing pages, campaigns, messages, calendars, files and other data you choose to place in the Platform.
3. How We Use Information
We may use personal information to:
- provide, maintain and improve our websites, Platform and services;
- create and administer accounts and subscriptions;
- process purchases and manage billing;
- respond to questions, support requests and other communications;
- send service-related notices, account information and administrative messages;
- provide marketing communications when permitted by law and consistent with your choices;
- monitor performance, troubleshoot problems, prevent abuse and protect security;
- comply with legal requirements and enforce our agreements; and
- support legitimate business operations, analytics and service improvement.
4. Information Our Customers Place in the Platform
Businesses using Coach E's All-in-One Marketing System may upload or collect information about their own leads, prospects, customers, members or website visitors. In those situations, the business using the Platform generally determines why and how that information is collected and used.
Each customer is responsible for providing legally required privacy notices, obtaining required permissions and consents, honoring opt-out requests, and using the Platform in compliance with applicable privacy, marketing and communications laws.
6. Payments
Payments and recurring subscriptions may be processed through third-party payment providers such as PayPal or other payment processors we make available. Payment card or account information submitted directly to a payment processor is handled under that provider's privacy and security practices. We may receive transaction details such as your name, billing status, payment amount, subscription status and transaction identifiers.
8. Email, Marketing and Other Communications
We may send service-related communications that are necessary to administer your account or subscription. Where permitted, we may also send promotional email or other marketing communications. You may unsubscribe from promotional email using the unsubscribe mechanism provided in the message. Service and transactional communications may continue while you maintain an active account.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations and support legitimate business needs. Retention periods vary depending on the type of data and the purpose for which it is processed.
10. Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse or alteration. No online service or transmission method can be guaranteed to be completely secure, and we cannot promise absolute security.
11. Your Privacy Choices and Rights
Depending on where you live, you may have rights concerning your personal information, such as requesting access, correction, deletion or a copy of certain information, or opting out of certain processing. These rights are subject to applicable law, identity verification and lawful exceptions.
To submit a privacy request, contact us at PASTE-PRIVACY-EMAIL-HERE. If your request concerns information held by a business that uses our Platform, you may need to contact that business directly.
12. Children's Privacy
Our websites and Platform are intended for business users and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our own websites or marketing activities.
13. Third-Party Websites and Services
Our websites and Platform may contain links to, integrate with, or rely on third-party services. Those third parties operate under their own terms and privacy practices. We encourage you to review their policies before providing information directly to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or services. When we make changes, we will update the effective date shown at the top of this page and provide additional notice when required by law.
15. Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to:
Everything New Coaching & Consulting Company
Email: PASTE-PRIVACY-EMAIL-HERE